Last Updated: September 4, 2026

At Aurevia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or use our services.

1. Information We Collect

We may collect the following information when you use our website:

• Name
• Email address
• Phone number
• Billing and shipping address
• Account information
• Order and purchase details
• Payment and transaction information
• Information you provide when contacting our support team
• Device, browser, IP address, and website usage information

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Process payments and provide transaction confirmations
• Deliver products to your provided address
• Manage your account
• Provide customer support
• Send important order and service-related communications
• Improve our website, products, and services
• Prevent fraud, abuse, and unauthorized activity
• Comply with applicable legal and regulatory requirements

With your consent, we may also use your email address to send promotional or marketing communications. You can unsubscribe from marketing emails at any time.

3. Payments

Payments made through our website may be processed by third-party payment providers. We do not generally store your complete payment card details on our servers. Payment providers may collect and process your information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies may be used to:

• Remember your preferences
• Keep products in your shopping cart
• Maintain your login session
• Understand how visitors use our website
• Improve website performance and functionality

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties when necessary, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and technology providers
• Analytics and security services
• Customer support services

These service providers may only use your information to perform services on our behalf or as otherwise permitted by law.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill legal or accounting obligations, resolve disputes, and enforce our agreements.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your personal information

To exercise any applicable rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

10. Children’s Privacy

Our website is not intended for children under the applicable legal age. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: